It was just a suitable option for a brief visit in Prospect Heights with good price value. The employee I spoke with was friendly and made the check-in process quick and simple. Just be ready for the noisy traffic at night.

Spacious, comfortable room

We visited the Kohl Children's Museum and the House of Music and Entertainment, both accessed via a free shuttle. The health club was great for workouts, and complimentary Wi-Fi kept us connected. Definitely recommend for a fun group getaway!

One downside was an inappropriate experience I read about from another guest, which made me concerned about the professionalism of some staff.

New hotel with nice breakfast, but walls too thin for a good night's sleep.

I really enjoyed my stay at the Holiday Inn Express & Suites. The lobby felt welcoming, clean, and spacious, making a great first impression. My room was comfortable and well-maintained, with plenty of space to move around. Housekeeping did a fantastic job keeping everything clean during my three-night stay. I also appreciated the variety at breakfast, with fresh fruits and cereals being a highlight. However, the bathroom felt a bit cramped compared to the room size. It could use a bit more privacy and space. The hotel is about 45 minutes from downtown Chicago, which worked for me, but if you want to be right in the action, consider this distance. Overall, a solid choice for comfort and cleanliness.

Request a room away from the freeway to minimize noise disruption during your stay.

My stay at the Holiday Inn Express & Suites in Prospect Heights was delightful, especially due to the clean and spacious lobby, which is easily accessible for seniors. The staff were incredibly friendly, making it feel welcoming throughout our stay.

More senior-friendly dining options would be appreciated.

Oh man, the local food scene was on fire! We hit up Players Pub & Grill for some mouthwatering steaks that had us raving. Also, the hotel staff were super friendly and cared about our comfort—definitely kept everything clean and cozy! Plus, the breakfast was a hit. not your typical boring menu!

One downside was the cold reception from the hostess.

welcoming staff made our stay feel like home, full breakfast served with care

Clean rooms, attentive staff, great breakfast.

My stay at Holiday Inn Express & Suites, Prospect Heights was quite pleasant, highlighted by a spacious room with a comfortable bed. Housekeeping maintained a high standard of cleanliness, and I appreciated the variety of options provided at breakfast, including fresh fruits and cereals. The hotel is well-located, only about 45 minutes from downtown Chicago and 20 minutes from the airport, making it convenient for business needs.

The bathroom was a bit cramped.

Comfortable stay with a fresh breakfast

I recently stayed in a Standard King Room, and I appreciated the cleanliness of the hotel. I could walk around barefoot without worrying about grime. The breakfast was better than most, with a good variety that was regularly restocked. The staff was very friendly and accommodating, which made my stay enjoyable. One improvement could be enhancing noise insulation since the hotel is located near a busy street.

Friendly and welcoming staff made check-in a breeze, and the room was clean and comfy. Breakfast was impressively stocked and offered a variety of delicious options. However, the shuttle service was misleading. it wasn't available as advertised. Additionally, several USB jacks in the room were unusable, which was quite inconvenient.

Comfortable Stay with Minor Noise Issue

My partner and I enjoyed our night in the Executive King Room. Amenities were clean and comfortable, perfect for our needs. The main drawback was the city noise—traffic kept us awake, but we still slept well ultimately. Pro tip, bring earplugs if you're sensitive to sound!

Good choice for a quiet getaway

The staff were friendly and really went out of their way to help us. And the room was clean, like, really clean. We walked around barefoot and our feet stayed spotless-something you don't take for granted in hotels these days.

It wasn't exactly budget-friendly but you get what you pay for.